FAQ'S

We have many sizes, large and small, both climate controlled and non-climate controlled. Most climate controlled units are interior units, but we have some that are drive-up climate controlled. The drive-up climate controlled units have a garage style door and a automatic garage door opener. You have a remote keypad or garage door remote you can use to open the door.

For parking, we have some covered parking and many uncovered parking spots for boats or RVs.

This is more common that your probably think! If this happens to you, simply contact the office so we can check availability of other sizes in the facility. If the size you want to change to is available, we will assist you in the transition.

Yes. Some climate control units are interior, and some are drive-up units with an automatic garage door opener. Climate-controlled units are definitely the way to go when you need to store electronics, photos, artwork, or other family goods that may be affected by extreme temperatures.

You can always access your storage unit 24 hours per day, 7 days a week, 365 days per year. If you need additional assistance, feel free to contact us and we will be happy to help.

For safety reasons, we do not install electrical outlets in our storage units. Some units that have garage door openers will have an electrical outlet.

Yes. We do offer secure outdoor parking for your RV, Travel Trailer, Boat, Utility Trailer, or Vehicles.

We're committed to keeping your belongings safe! In addition to passive security features like fences and well-lit areas, we have surveillance cameras and 24-Hour Gate Access to provide a secure, stress-free storage experience. Assigned key codes will only allow our storage unit tenants access to the facility.

You may not store any items that are explosive, flammable, odorous, hazardous, corrosive or perishable. These items can include food, drinks, fireworks, propane tanks, chemicals, etc. If you think you have an item that is prohibited but are unsure, please contact the office for clarification.

We do not have a trash dumpster. All trash must be take off the facility. Any trash left at the facility will incur a dump fee because we have to pay someone to pick up the trash.

As a guide, you can use the chart below to determine what is the best size storage unit for you.

A 5x10 is like a walk-in closet. You can fit studio apt. or small bedroom furnishings, mattress set, dining room A 10x10 is like a small bedroom. You can fit 1-2 bedroom apt. furnishings, refrigerator, appliances, canoes, sofas A 10x15 is like a small office. You can fit 1-2 desks, cabinets, large printers, chairs, sofas A 10x20 is like a large bedroom. You can fit 1-2 bedroom home furnishings, refrigerator, appliances, canoes, sofas A 10x30 is about the size of large 1 car garage. You can fit 2-3 bedrooms of furniture appliances, good for business storage

Yes. Old Jack Storage offers drive-up storage units in Flint, TX, allowing you to pull your vehicle directly up to your unit for easier loading and unloading. We also offer select drive-up climate-controlled units for customers who want both convenient exterior access and climate control.

A drive-up climate-controlled storage unit combines the convenience of exterior drive-up access with climate control. At Old Jack Storage, select units feature garage-style doors, automatic garage door openers, and electricity, so you can pull up directly to your unit without having to move belongings through an interior hallway.

Renting a unit is simple. Either select and rent your unit online, or give us a call. Units are rented on a month-to-month basis and require no deposit. You can either pay online, over the phone, or in person. Auto=pay is required to be set up.

No! All self storage rentals are done on a month-to-month basis. You can even pay your monthly rent online. You can pay in advance to lock in your rate for a period of time.

We do not provide locks. The Dollar Store next door has padlocks you can use. However, a disc lock is recommended for the highest level of security. A disc lock is also required if you are using Safestor to insure your property while in storage. Disc locks are available on amazon for less than $10, and with same day delivery. https://bit.ly/4bXhFnk

We do not require advanced notice to vacate your unit and you can move out any day. However, there is no refund if you move out before the end of the month. Make sure everything has been moved out of your storage unit and sweep up any debris. Please do not leave any trash behind. There is a $200 dump fee if trash is left on the property. After removing all your belongings, take a picture of the empty unit with the door open and the unit number in view. Then close the door and latch, and put a zip tie on the latch to keep the unit closed. Zip ties are in the pink bucket either in the hallway or by the front gate. Please text the pictures to us at 903-350-1852.

Yes. You can view available storage units, compare current prices and sizes, and rent a storage unit online from Old Jack Storage. The online rental process typically takes about five minutes. Find storage units

Please send an email or call us and we can update your information.

Yes. We can setup automatic payment using a credit card or directly from a bank account.

Payments can be made online. Click the Pay My Bill button on the home page. We accept MasterCard, Visa, Discover or American Express, or ACH bank transfer. We can not take cash. If you need to use cash, you can get a prepaid credit card at the Dollar Store next door and use that to pay online. Auto pay is required. We can take payments over the phone but there is a $5 admin fee to process phone payments.

Monthly rent is due on the first of each month.

• After 7 days late, you will charged a $15 late fee and you will be locked out of your unit.
• After 14 days late, you will be charged another $15 late fee.
• After 30 days late, the auction of your unit will begin, and an auction fee will be added to your account.
• You have up to last day of the auction to pay your account balance.
• After 45 days, the auction will be competed and your unit will be emptied.

While homeowners’ or renters’ insurance might offer broad coverage, it often limits protection for items in a self-storage unit and involves a lengthy process with your insurance company. In addition, the deducible is usually so high it makes using your homeowner's policy ineffective for covering your stored items. To simplify coverage, we have partnered with Storage-Shield.com to provide all customers with a tenant protection plan. Unlike storage insurance, a tenant protection plan is a straightforward agreement directly with Storage Shield that ensures quick and full support for your stored belongings up to a set dollar amount. This means easier, more direct reimbursement for damage or theft. It’s a direct solution that puts your needs first, without the complexities of traditional insurance.

The amount of coverage you need depends on what you will be storing in the unit. One way to estimate the value of what you will be storing is the cost of replacing something if it becomes damaged.

We are ready to assist you in any way, including cancelling your property protection policy. If you have coverage for your stored property from your homeowner's or renters policy, you can sign a form opting out of Storage Shield coverage.

• Pack items in plastic totes with airtight lids
• Do not store food inside a storage unit
• Keep items raised a couple of inches off the ground
• Cover mattresses and upholstered furniture
• Use natural pest deterrents
• Use FRESH CAB Rodent Repellent. Order from Amazon
• Put cedar blocks in a bowl on a shelf
• Drop lavender or peppermint essential oils on cotton balls
• Lavender Dryer sheets can be an effective way to repel mice due to their strong scents
• Visit your storage unit regularly